Privacy Policy

Last updated: October 29, 2026

This Privacy Policy explains how More Production ("we", "us", "our") collects, uses and protects personal information when you visit our website or contact us. We are based in Vancouver, British Columbia, Canada, and we handle personal information in line with British Columbia's Personal Information Protection Act (PIPA), Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) where it applies, and Canada's Anti-Spam Legislation (CASL).

1. Information we collect

• Information you give us. When you fill out our contact form or email us, we collect your name, email address, phone number, and anything you include in your message.
• Technical information. Our hosting and security providers automatically process basic technical data such as your IP address, browser type and pages visited, to deliver the site and protect it from abuse.
• Cookies and analytics. We do not currently use advertising cookies. If we add analytics or advertising tools, we will update this policy and, where required, ask for your consent.

2. How we use your information

• To reply to your inquiry and prepare a proposal.
• To provide services if you become a client, including invoicing and project communication.
• To send you marketing emails, only if you opted in. Every marketing email includes a way to unsubscribe.
• To keep our website secure and working properly.
• To meet legal, tax and accounting obligations.

We do not sell your personal information.

3. Consent

By submitting your information through our website, you consent to us using it for the purposes above. Marketing emails require separate, express consent, which you give by ticking the opt-in box. You can withdraw consent at any time by emailing us, subject to legal or contractual limits.

4. Who we share it with

We share personal information only with service providers who help us run our business, such as website hosting (Cloudflare), email, form processing, scheduling and accounting tools. These providers may store data outside Canada, including in the United States, where it may be accessible to authorities under local law. We require them to protect your information and use it only to provide services to us. We may also disclose information if required by law.

5. How long we keep it

We keep inquiry information for up to 24 months after our last contact, and client records for as long as required for legal and tax purposes (generally 7 years in Canada). After that, we delete or anonymize it.

6. How we protect it

We use reasonable administrative, technical and physical safeguards, including encrypted connections (HTTPS) and access limited to people who need it. No method of transmission or storage is completely secure, but we work to protect your information.

7. Your rights

You can ask to access the personal information we hold about you, correct it, or ask us to delete it. We will respond within 30 days. If you are a resident of a U.S. state with its own privacy law, such as California, you may have additional rights, and you can exercise them the same way. If you are not satisfied with our response, you can contact the Office of the Information and Privacy Commissioner for British Columbia.

8. Children

Our services are intended for businesses and adults. We do not knowingly collect personal information from anyone under 16.

9. Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

10. Contact